Shopping Security

At Klaoudatos, we recognize the importance of the issue of the security of Personal Data, as well as electronic transactions and we have taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information, which is related to the personal data of the users, is ensured as confidential in compliance with the current legislation for the protection of personal data. The security of the online store of the Klaoudatos Company is achieved by the following methods:

Customer Identification

When visiting our website, it is possible to become a registered member enjoying the relevant privileges of the member such as: access and change of your personal information, the history of your orders, change of the Secret Security Code (Password), registration or undoing your subscription to our newsletters etc.
Your personal account is accessed via special passwords. The codes used to identify the user / customer are two: your Email Address and the Personal Security Code (Password), which each time you enter them provide him with access to his personal information with absolute security. He is given the opportunity to change his Personal Security Code (password) as often as he wishes. The only one who has access to his data is himself through the above codes and is solely responsible for maintaining the confidentiality of third parties. In case of loss or leakage he must immediately notify the COMPANY, otherwise it is not responsible for the use of the secret code by an unauthorized person. The online store of the Company in no way discloses or publishes the personal data and information of users / customers. Personal data is used exclusively for the good execution of transactions. All information is encrypted and stored in complete security.

Ensuring the Privacy of the Transfer of Your Personal Data

To ensure the confidentiality of data transfer, the COMPANY uses the 128-bit SSL encryption protocol. In addition, it has a digital protection certificate of the Geotrust group, recognized as a leader in the field of transaction security.
It has also adopted the Eurobank e-Services service in order to securely make card debits in the electronic payment system of Eurobank Bank.


From the basket to the end of the purchase process in the Company’s online store, all information and personal data of the user / customer are encrypted based on the 128-bit SSL encryption protocol. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. During the ordering process in the COMPANY online store, all communication between the user’s computer and the COMPANY’s systems is encrypted using an encryption key. That is, each time it sends information to the system, the browser first encrypts it using an encryption key and then sends it to the system. The COMPANY system first decrypts the information it receives using the same key (predefined when the user logs in to the service) and then processes it. The Company’s systems send information following the same encryption process.


The details of the users (name, email address, address, landline, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. The personal data of the Customers are used, based on law 2472/97, exclusively for the execution and proof of their orders, the provision of personalized services and the export of statistical data.
The Customer has the right to have access to every information he has given us (right of access no. 12 Law 2472/97) and to object at any time to the processing of the data concerning him (right of objection no. 13 Law 2472/97 ).

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